NiftyStuff Distribution Return Policy
At NiftyStuff Distribution we want our customers to be completely satisfied with their purchase. The products we sell are products we have tried personally and find effective if used as directed. We cannot guarantee that all products will work as effectively in all situations or environments.
Below are return policies/requirements of the various products we sell.
Rescue! Brand Traps and Attractants - Mosquito-Less (sold in Canada Only):
We have found all the Rescue! Brand Traps (Fly traps, Yellow Jacket Traps and WHY Traps) along with the associated attractants and Mosquito-Less to be very effective, however, we cannot guarantee they will work as well in your particular environment.
We suggest purchasing one or two traps initially to see if they are effective in your yard or acreage.
We are happy to replace any trap or attractant which is defective or damaged upon receipt. Please contact us and we will send replacements where applicable.
Spa Marvel Hot Tub Treatment and Related Products: (Sold in Canada and USA)
Spa Marvel Company (the manufacturer) offers a 100% Satisfaction Guarantee which we also stand behind. Please allow us the opportunity to give suggestions on how to overcome the problem, such as cloudy hot tub water or whatever the problem may be. We can usually find an answer and solution to your problem. If we can't find a solution or you wish to return to using chemicals, then we will refund your purchase price not including any shipping charges.
LED Lights, LED Palm Trees: (Sold in Canada Only)
The LED Palm Trees are a special order item and are not stocked by NiftyStuff Distribution. They are ordered and shipped directly from the importer's warehouse, therefor they fall under the importer's return policy.
Should you notice damage to the product upon receipt, please make note of the damage at the time of delivery and contact us immediately so we can place a claim with the shipper.
Our supplier is more than happy to replace any faulty part, within one year of purchase. Just send us details and a photo of the damaged part and we will have the replacement part shipped as soon as possible.
Our supplier does not allow any returns or refunds. All sales are final.
Shipping Returned Items:
Please contact NiftyStuff Distribution prior to returning any product. Do not return any product without prior authorization in writing from NiftyStuff Distribution.
We look at each return on an individual basis and will do our best to offer reasonable solutions of which one option may be refund, exchange or return at our discretion.
Do not return any product without prior authorization from NiftyStuff Distribution. We will refuse the shipment unless previously authorized.
NiftyStuff Distribution reserves the right to refuse any refund, exchange or return.
By purchasing on any website owned/operated by NiftyStuff Distribution you agree to the above terms.
Should you have any questions, please contact us and we will be more than happy to help!